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How to Obtain a Non-Operational Letter in Badung Regency, Bali: A Complete Guide

If your business in Badung Regency, Bali, is currently inactive, obtaining an official Non-Operational Letter (Surat Keterangan Tidak Beroperasi) from local authorities is a crucial step. This document confirms that your company is not operational and is essential for changing your company’s tax status to non-effective (NPWP NE). Here’s a detailed, guide to help you navigate this process smoothly.

Step-by-Step Guide to Getting a Non-Operational Letter

Step 1: Contact Your Neighborhood Authority

Start by visiting or contacting your local neighborhood authority—known as RT/RW or Kepala Lingkungan. Explain your need for a “Surat Keterangan Tidak Beroperasi.” Ensure you bring:

  • Your company’s Tax ID (NPWP)

  • Your personal ID card

Step 2: Obtain a Recommendation Letter

Typically, the RT/RW or Kepala Lingkungan will provide an introductory or endorsement letter confirming your company’s inactivity. They usually direct you to the Kelurahan (urban village office) or Desa (rural village office) for official documentation.

Step 3: Visit Your Kelurahan or Desa Office

Go to your local Kelurahan or Kantor Perbekel (village head’s office). Present your recommendation from the RT/RW and request an official Non-Operational Letter. This official document will:

  • Include your business name, address, and NPWP number

  • Confirm that your company is inactive at the given address

  • Be signed by the Lurah or Kepala Desa and stamped with an official seal

Ensure you request multiple originals or certified copies for future use.

Who Issues the Non-Operational Letter?

The letter is officially issued by your Kelurahan or Desa office, under the authority of Badung Regency’s local government. It’s important to note this is not a tax document but serves as essential supporting evidence for your tax office application.

Where to Obtain Your Letter in Badung Regency

Depending on your business location, you can visit:

  • Kelurahan Kerobokan Kaja (North Kuta): Jl. Muding Batusangian IV, Tel. 0361-9075407

  • Kelurahan Kuta (Central Kuta): Jl. Blambangan area

  • Kelurahan Jimbaran (South Kuta): Central administrative area of Kuta Selatan (Google Maps)

For rural areas such as Canggu or Tibubeneng, visit the local Kantor Perbekel (village head’s office). Always call ahead for office hours and requirements.

Submitting Your Non-Operational Letter to the Tax Office (KPP)

After securing your letter, you’ll submit it to the appropriate Tax Office (KPP):

  • KPP Pratama Badung Utara (covering Mengwi, Abiansemal, Petang, and North Kuta): Jl. A. Yani No. 100, Denpasar. Tel: 0361-230010 / 0361-226749. Email: kpp.906@pajak.go.id

  • KPP Pratama Badung Selatan (covering Kuta and South Kuta, including Jimbaran, Seminyak): Jl. Kapten Tantular No. 4, Renon, Denpasar. Tel: 0361-246775 / 0361-221318. Email: kpp.905@pajak.go.id

Verify your registered KPP by checking the first three digits of your NPWP.

Standard Format of a Non-Operational Letter

Your Non-Operational Letter typically includes:

  • Official Kelurahan/Desa letterhead

  • The title: “Surat Keterangan Tidak Beroperasi”

  • Your business details (name, address, NPWP)

  • A clear statement confirming non-operation

  • Date, official signature, and stamp of the Kelurahan or Desa

Usually, there is no fee, but occasionally minor administrative fees may apply.

Online vs. In-Person Submission

While obtaining the local letter involves in-person visits, the Indonesian Tax Authority (DJP) offers online submission options:

  • In-Person: File your documents directly at your registered KPP.

  • Online: Use DJP’s e-Registration system, email documents to your KPP, or contact the Kring Pajak hotline (1500200).

Both methods require submitting your Non-Operational Letter and a signed taxpayer statement form.

Final Thoughts

If you need professional assistance navigating this process, our experts at Hepta Solutions are ready to help. Contact us today!

Changing your company’s tax status to non-effective protects you from unnecessary tax obligations while your business is inactive. Always keep copies of all submissions for your records.

References

Following this guide will simplify your experience in acquiring and submitting your Non-Operational Letter, helping your company transition smoothly to non-effective tax status.

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