Hepta Solutions
Hepta Solutions provides consulting, advisory, coordination, and support services related to business structuring, financial visibility, operational improvement, compliance, and related activities. All services are provided on a best-effort and professional basis. Specific outcomes, approvals, or business performance are not guaranteed.
Recommendations, insights, and guidance are advisory in nature. Decisions based on such advice remain the sole responsibility of the client.
Services are limited to the scope agreed through proposal, agreement, or written communication. Additional work may require separate fees, timelines, and approval.
Clients must provide accurate, complete, and timely information, valid documents, and reasonable responses to requests and approvals.
Hepta may coordinate with notaries, legal advisors, tax consultants, authorities, and financial institutions. Their actions, decisions, and timelines remain outside Hepta’s control.
Government approvals, tax outcomes, business performance, and third-party timelines cannot be guaranteed.
Fees follow agreed proposals or packages. Unless agreed otherwise in writing, payments are non-refundable and work begins after payment confirmation.
To the extent permitted by law, Hepta is not liable for indirect, incidental, or consequential damages. Any total liability shall not exceed the amount paid for the specific service.
Client information is treated as confidential and used solely to deliver agreed services. Necessary disclosures may be made to relevant professional or government parties.
Official instructions, approvals, and confirmations must be documented through recognized written channels.
Services may be suspended or terminated for breach, non-payment, misuse, or unreasonable conduct. Work completed remains chargeable.
These terms are governed by the laws of the Republic of Indonesia and disputes fall under the relevant Indonesian courts.