Privacy Policy
Hepta Solutions | PT Solusi Indonesia Raya
Hepta Solutions (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal and business information when you interact with our website or services.
1. Information We Collect
We may collect and process the following types of information:
a. Website Usage Data
When you visit our website, we may automatically collect:
• IP address
• Browser type and device information
• Pages visited and time spent
• Referral sources
• Cookies and tracking data
This data is used for analytics, security, and improving user experience.
b. Personal Information
When you contact us, submit a form, or engage our services, we may collect:
• Name
• Email address
• Phone number
• Company name
• Location
c. Business and Financial Information
As part of our consulting and advisory services, we may also receive:
• Financial data
• Business performance data
• Legal and corporate documents
• Tax-related information
• Operational data
This information is collected strictly for the purpose of delivering our services.
2. How We Use Your Information
We use collected data to:
• Provide and deliver our consulting and advisory services
• Communicate with clients and respond to inquiries
• Improve our website and services
• Maintain internal records
• Comply with legal and regulatory obligations
We do not sell or trade your personal data.
3. Data Confidentiality
Given the nature of our work, we treat all client-related information, including business, financial, and operational data, as strictly confidential.
Such information is only accessed by authorized personnel and used solely for the purpose of delivering agreed services.
4. Third-Party Services
We may share data with trusted third parties when necessary, including:
• Notaries and legal advisors
• Tax consultants
• Government authorities
• Financial institutions
• Software tools (e.g., Google Workspace, analytics tools, communication platforms)
All third parties are expected to handle your data in accordance with applicable confidentiality and data protection standards.
5. Data Retention
We retain personal and business data only for as long as necessary to:
• Fulfill the purpose for which it was collected
• Comply with legal, tax, or regulatory requirements
• Maintain proper business records
6. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your data from unauthorized access, disclosure, or misuse.
However, no system is completely secure, and we cannot guarantee absolute security of data transmitted over the internet.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
• Request access to your data
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Object to certain processing activities
Requests can be made via the contact information below.
8. Cookies
Our website uses cookies to:
• Improve functionality
• Analyze traffic
• Enhance user experience
You may choose to disable cookies through your browser settings.
9. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. Legal Disclosure
We may disclose information if required to do so by law, or if such action is necessary to:
• Comply with legal obligations
• Protect our rights
• Prevent fraud or misuse
• Respond to government requests
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected on this page.
12. Contact
If you have any questions regarding this Privacy Policy or your data, you may contact:
info@heptasolutions.com