Hepta Solutions
Bali Leading Business Consulting
Tailored Precise Results
Expanding Horizons
Looking to grow your business in Indonesia?
Hepta Solutions is Bali leading business consulting offers expert and tailored solutions to meet the unique challenges of the local market. From business plans and legal services to tax optimization, our team provides comprehensive support to help you navigate Bali’s dynamic business environment.
Partners & Clients
Join Us And Achieve Business Goals
encapsulates our invitation to collaborate towards realizing shared professional objectives through teamwork and strategic alignment.
So far the best advisor I had in Bali. He put a lot of energy to communicate all the details with me. Mr shady explained to me everything step by... read more
Konstantina F.Had a great intro session. Shady explained very well about tax and what to expect.
Dmitrijs V.Service of Hepta solutions is perfect. Within few minutes Shady explain to me and solve all my doubts. For consultancy they are the best, wise and experience, giving u always... read more
Veronica P.Bali Leading business consulting
Business consulting services in Bali help businesses improve performance, solve problems, and achieve strategic goals. At Hepta Solutions, we specialize in:
Expert advice tailored to your business needs. Our consultants provide strategic insights to enhance performance and drive growth. From operational efficiency to market expansion, we deliver solutions that make a difference. Partner with us for informed decision-making and sustainable success.
Consulting Packages
Silver
Gold
Platinum
Add-ons (Available for any package):
- Special Project Consulting: IDR 3,500,000 per project (negotiable depending on scope).
- Workshops or Team Training: IDR 1,500,000 per hour.
Contact us for more information about Semi-Annual and Annual Packages
Take a look at one of our case studies that highlights our Business Consulting Services.
Streamlining Villa Development and Tax Efficiency for Craft Corp Projects: A Case Study
Executive Summary
Hepta Solutions assisted Anje, a villa owner in Bali, in navigating the complex development process of Villa Ladam. Through effective project management, financial guidance, and tax optimization strategies, we helped Anje meet her development goals while minimizing financial burdens, particularly related to property and salary tax payments.
Client Introduction
Client: Anje
Industry: Real Estate/Property Development
Project: Villa Ladam, Bali
Context: Anje is a property owner building a high-end residential villa in Bali with plans to flip the property upon completion. As a foreigner operating in Bali, she needed assistance in managing local tax regulations, overseeing construction progress, and handling financial planning to avoid loan-related risks.
The Challenge
Anje faced several challenges in the Villa Ladam project:
- Tax Compliance: Navigating Indonesia’s property and salary tax regulations.
- Financial Strain: Managing loan repayments while covering the cost of villa development.
- Project Coordination: Handling villa demolition, construction changes, and liaising with contractors remotely.
Without proper management, these challenges could lead to significant delays, extra costs, or even financial penalties.
Goals/Objectives
Anje’s primary goals were:
- Ensure Compliance: Stay compliant with Indonesian tax laws.
- Minimize Costs: Avoid unnecessary tax payments and financial burdens.
- Oversee Construction: Ensure that construction progresses according to plan.
- Manage Loan Payments: Efficiently handle loan repayments and related financial responsibilities.
The Solution
Hepta provided a comprehensive suite of services, focusing on:
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Tax Planning and Management:
- Discovered that Villa Ladam was exempt from the 2.2% building tax as the property was under 200m² and classified as residential, saving significant costs.
- Managed salary tax and director drawing payments, clarifying tax responsibilities based on Indonesian regulations and ensuring Anje met all requirements.
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Project Management:
- Coordinated demolition (February 2024) and construction work with contractors such as Carlos Bangunan, adjusting construction plans to accommodate Anje’s specific needs, including modifying shelves, cabinetry, and bedroom features.
- Regularly updated Anje through detailed progress reports and facilitated communication via group chats.
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Financial Guidance:
- Assisted with salary payment tax calculations and advised on tax payment timelines (December 2024).
- Initiated discussions with tax consultant Pak Made to explore the best loan repayment strategy, ensuring Anje’s financial commitments were met without strain.
Results and Benefits
Hepta Solutions helped Anje achieve the following:
- Tax Savings: Successfully identified a tax exemption for Villa Ladam, saving 2.2% on property taxes. We also optimized salary and director tax payments, ensuring compliance without overpayment.
- Project Coordination: Streamlined communication with contractors, resulting in timely project milestones such as the demolition phase and the start of construction.
- Financial Stability: By carefully planning loan repayment strategies and providing financial advice, we mitigated risks associated with Anje’s loan and development costs.
Key Learnings/Takeaways
- Know Local Regulations: Understanding local tax and property laws can significantly reduce project costs. Villa Ladam’s tax exemption saved Anje substantial amounts in building taxes.
- Effective Communication is Key: Regular updates and open channels with contractors helped ensure the project stayed on track.
- Strategic Financial Planning: Proper loan and tax management can prevent financial strain and keep a project moving smoothly.
Client Testimonial
“Shady from Hepta Solutions has been instrumental in helping me set up my company in Bali, obtain my Kitas and then oversee locating property and building a new villa for investment. He is thorough, organised, trustworthy, timely and professional. I couldn’t recommend him and Hepta Solutions highly enough for operating in Bali.” – Anje
If you’re looking for a reliable partner to help manage your real estate project in Bali or need expert financial and tax planning services, contact Hepta Solutions today. Let us help you achieve your project goals efficiently and stress-free.
How Hepta Solutions Transformed Solimans Restaurant Operations with Efficient Systems and Superior Customer Service
Executive Summary:
Hepta Solutions helped The Solimans Restaurant overcome significant operational challenges, particularly in managing the surge of Meal Plan requests and maintaining consistent service quality. Through system optimization, SOP development, and staff training, Hepta enabled the restaurant to streamline operations and boost customer satisfaction. The restaurant now enjoys seamless order fulfillment and an enhanced brand reputation.
Client Introduction:
The Solimans Restaurant is a well-known dining spot in Bali that caters to locals and tourists alike. As the restaurant’s popularity grew, so did its demand for Meal Plans. Located in a highly competitive market, the restaurant needed to quickly adapt to its growing clientele while maintaining the quality of its service.
The Challenge:
The Solimans Restaurant faced difficulties in managing an overwhelming increase in Meal Plan requests. The restaurant’s existing systems were not equipped to handle the growing number of orders efficiently. Additionally, customer service inconsistencies affected the brand’s image, with responses to inquiries and issues varying from one representative to another.
The restaurant risked losing customers due to operational inefficiencies, potentially damaging its reputation in an already competitive landscape.
Goals/Objectives:
The Solimans Restaurant sought to achieve the following:
- Streamline its Meal Plan order system to ensure timely processing and delivery.
- Develop consistent customer service protocols to maintain a positive brand image.
- Train staff to handle customer requests and challenges professionally, ensuring excellent service every time.
The Solution:
Hepta Solutions immediately stepped in to assess and tackle the restaurant’s operational bottlenecks. Here’s how we helped Solimans:
System Optimization:
Hepta restructured the Meal Plan ordering system by introducing an automated solution. This allowed orders to be efficiently tracked from initial requests to final delivery, ensuring customers received their meals on time.SOP Development:
Hepta Solutions developed comprehensive Standard Operating Procedures (SOPs) for day-to-day operations, covering everything from order processing to inventory management. These procedures empowered the staff to work more efficiently while maintaining consistent service quality.Staff Training:
To enhance customer satisfaction, Hepta provided extensive training to Solimans’ customer service representatives. The training focused on delivering consistent responses, maintaining professionalism, and adopting a customer-first approach in all interactions.
Results and Benefits:
80% Reduction in Order Processing Time:
The optimized ordering system allowed The Solimans to reduce its Meal Plan processing time by 80%, ensuring that customers received their meals faster.Improved Customer Satisfaction Scores:
With trained customer service staff and standardized processes, the restaurant saw a marked improvement in customer feedback, with satisfaction ratings increasing by 30%.Enhanced Brand Reputation:
Through consistent customer interactions and efficient service, Solimans strengthened its brand image, contributing to increased repeat business and referrals.
Key Learnings/Takeaways:
System Automation is Key:
Automating operations helps restaurants scale without compromising on service quality.SOPs Ensure Consistency:
Clear, well-defined SOPs allow staff to perform their duties more efficiently, reducing human error and improving operational flow.Staff Training is Non-Negotiable:
Investing in staff training enhances customer experience, contributing to a positive brand image and customer retention.
Shipping Consulting
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At Hepta Solutions, we specialize in providing import and export services. Our extensive network of reputable forwarders enables us to offer a wide range of customized solutions to meet the specific needs of our clients. We have been consistently providing efficient and reliable services, ensuring timely delivery of goods across the globe. We take pride in our commitment to quality, and our clients can count on us to handle their shipments with utmost care and professionalism.
Insurance Consulting
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Protect Your Peace of Mind with Our Comprehensive Insurance Services
We understand that safeguarding your assets and loved ones is a top priority. Our tailored insurance solutions offer you the protection you need, whether for personal, business, or property coverage. With our expert guidance, you can navigate the complexities of insurance and secure the best policies that fit your unique needs. Trust us to help you stay protected and enjoy peace of mind every day.
